Critical Incident Counselling Australia

Critical incidents can disrupt workplaces, impacting productivity and employee well-being. At Critical Incident Counselling Australia, we deliver professional, timely support to help your team recover and thrive.

With tailored onsite and remote services, we're here to protect your most valuable asset — your people.

Workplace wellness session
Construction workers looking at a site

What is a Critical Incident?

A critical incident is a traumatic event, whether experienced directly or witnessed, that disrupts the workplace. We respond to incidents such as:

  • Sudden deaths (accidents, suicide, or natural causes).
  • Workplace accidents.
  • Organizational changes, restructures and redundancies.
  • Bullying, harassment, and abuse.
  • Natural disasters.
  • Substance abuse.
  • Robberies and property damage.

Trauma can trigger shock, confusion, stress, anxiety, depression, or PTSD. Our goal is to quickly restore safety, normalcy, and protect employee well-being; helping your team and organization recover to move ahead once more.

How We Can Help

We provide timely, professional support for workplace critical incidents and ongoing mental health needs. Our comprehensive services are tailored to your unique situation, ensuring effective and compassionate care when you need it most.

Onsite Support
Immediate, face-to-face interventions for critical incidents and workplace challenges.
Debriefing Sessions
Structured group or individual sessions to process emotions, share experiences, and foster recovery.
Remote Counselling
Flexible, immediate help via phone or video call when you need support most.
Employee Assistance Program (EAP)
Comprehensive ongoing support and resources for employees in the aftermath of incidents.
Mediation and Conflict Resolution
Professional guidance to navigate workplace tensions and build stronger team relationships.
Training and Development
Specialized workshops and resources for mental health mastery and burnout prevention.
Crisis Management
24/7 emergency response and guidance for urgent workplace situations.
Wellness Programs
Customized initiatives to promote workplace mental health and resilience.

Pricing

Our transparent pricing includes:

  • Onsite Support

    (minimum 3 hours, plus travel time)

    $220 /hour
  • Remote Counselling

    $165 /hour
  • EAP Appointments

    $165 /hour
  • Mediation Services

    (minimum 3 hours, plus travel time)

    $220 /hour
  • Training Workshops

    $275 /hour

Additional charges for travel, meals, and tolls apply as per ATO guidelines.

All prices above are GST inclusive.

Get in touch

For inquiries or bookings, reach out to us:

Telephone
0408 885 190 or 0406 947 937